Privacy Policy
Effective date: October 7, 2026
US Luxride, operated by ZK Luxury Limousine Service LLC, respects your privacy. This policy explains how personal information is handled when you visit https://www.usluxride.com/, request transportation, contact us, or apply to join our driver network.
1. Information We Collect
Depending on your interaction with us, we may collect:
Contact details: Your name, email address, phone number, and messages.
Reservation details: Pickup and destination addresses, travel dates and times, stops, vehicle preferences, passenger and luggage counts, and special requests.
Location information: Your location when you select the website’s location feature and grant browser permission.
Payment and transaction information: Information associated with payments, reservations, and receipts.
Driver application information: Contact details, vehicle information, and documents you submit, including your driving license, vehicle registration, and commercial insurance.
Public comments: Information you submit through website comment forms.
Technical information: Information that website systems may collect, such as your IP address, browser type, device information, and website activity.
Please avoid submitting unnecessary sensitive information through general contact forms or public comments.
2. How We Use Information
We use personal information as needed to respond to inquiries, provide quotations, arrange transportation, communicate booking updates, process payments, review driver applications, provide customer support, maintain business records, protect our website, and meet legal obligations.
3. Sharing Information
Relevant booking information may be shared with the chauffeur or transportation provider handling your reservation.
Information may also be processed by providers supporting website hosting, reservations, payments, communications, and other business operations.
We may disclose information when required by law or when reasonably necessary to address fraud, protect safety, or establish or defend legal rights.
For questions about disclosures involving your information, contact info@usluxride.com.
4. Payments
Payments made through an external payment service are subject to that provider’s privacy practices and terms. We may receive transaction details needed to confirm payments and manage reservations.
Do not submit full payment card details through general contact forms, public comments, or email.
5. Cookies and Location Permissions
Our website may use cookies and similar technologies to support website functionality and remember preferences. External services integrated into the website may also use these technologies.
You can manage or delete cookies through your browser settings. Restricting cookies may affect some website features.
You can decline or revoke browser location permission and enter your pickup address manually.
6. Driver Applications
Information and documents submitted through our driver application are used to review eligibility, communicate with applicants, and manage participation in our driver network
