Answers to the questions we hear most. Still need help? Call +1 (571) 584-9784 or email info@usluxride.com.
What areas do you serve?
We proudly serve Washington, D.C., the surrounding DMV area (Maryland and Virginia), and New York. Whether you need transportation within the city or to nearby states, our services cover a wide range of destinations. See Locations We Serve for the cities and airports we cover.
How do I book a ride with US Luxride?
Booking is easy. Use Quick Booking for airport transfers, personal rides and hourly service, or Business Booking for planned business travel. You can also call us at +1 (571) 584-9784 or email info@usluxride.com. We recommend booking in advance to ensure availability.
How is pricing calculated?
Hourly service is billed by vehicle class, and every rate includes the vehicle and a professional chauffeur. For point-to-point transfers, you see the price for each vehicle when you choose your car in the booking form. Tolls, parking, applicable taxes, gratuity and other fees may be charged separately. Booking minimums and availability are subject to confirmation.
How do I pay?
Payment is taken securely online when you book, by credit card or PayPal.
What vehicles are in your fleet?
Our fleet includes the Mercedes-Benz S-Class S580, BMW 7 Series, Cadillac Escalade ESV, Chevrolet Suburban, Lexus ES 350, Tesla Model Y Long Range and the Mercedes-Benz Presidential Van. Each vehicle is meticulously maintained for comfort and safety. View the full fleet.
What measures do you take to ensure passenger safety?
Your safety is our top priority. All our vehicles are equipped with the latest safety features and undergo regular maintenance. Our professional chauffeurs are highly trained and follow strict safety protocols to ensure a secure and comfortable journey.
Can I customize my ride experience?
Absolutely. We offer tailored travel solutions to meet your specific needs. Whether you require a particular vehicle, route or special amenities, let us know your preferences when booking and we will make the necessary arrangements.